Terms & Conditions
Website Terms & Conditions
Pengstone
Website: https://www.pengstone.com
Last updated: 1st December 2025
1. Introduction
These Terms & Conditions (“Terms”) govern your use of our website at https://www.pengstone.com (“Website”).
By accessing or using this Website, you agree to be bound by these Terms. If you do not agree with these Terms, you must not use the Website.
2. Who we are
The Website is operated by Pengstone (“we”, “us”, “our”), an online marketing agency providing digital and performance marketing services.
You can contact us at:
Email: ian@pengstone.com
Postal address:
Pengstone
Station View House
41 Brunswick Road
Shoreham-By-Sea
West Sussex
BN43 5WA
England
3. Use of this Website
You agree to use the Website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment of the Website.
You must not:
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Use the Website in any way that breaches any applicable local, national or international law or regulation.
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Use the Website to transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material (spam).
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Attempt to gain unauthorised access to the Website, the server on which it is hosted, or any server, computer or database connected to the Website.
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Attack the Website via a denial-of-service attack or a distributed denial-of-service attack.
We may suspend or terminate your access to the Website if you breach these Terms.
4. Information on this Website
The content on this Website is provided for general information purposes only. It is not intended to amount to advice on which you should rely.
While we make reasonable efforts to keep the information on our Website up to date and accurate, we make no representations, warranties, or guarantees, whether express or implied, that the content is accurate, complete, or up to date.
If you require specific advice relating to marketing, advertising, or any other business decision, you should seek professional advice tailored to your situation.
5. Our services
The Website may describe services we offer, including but not limited to:
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Online marketing and advertising campaigns
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CTV, video, and digital media campaigns
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Strategy, creative, and performance services
Any descriptions of services on this Website are for information only and do not constitute a binding offer.
The terms of any services we provide to you will be set out in a separate written agreement, insertion order, proposal, or contract between you and us. In the event of any conflict between these Website Terms and the terms of a written contract, the written contract will prevail.
6. Quotes, proposals and bookings
Any quotes, proposals, or information about pricing or availability provided via this Website (including via contact forms or email) are:
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Indicative only;
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Subject to change; and
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Not binding until confirmed in a written agreement or contract signed or accepted by both parties (or via another clear method of acceptance we specify).
We reserve the right to refuse any project or engagement at our sole discretion.
7. Intellectual property
Unless otherwise stated, all content on the Website is owned by us or licensed to us. This includes, without limitation:
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Text, copy, and marketing content
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Graphics, logos, icons, and images
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Layout, design, and look and feel
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Videos, downloads, and other materials
You may:
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View pages from the Website in your browser
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Print or download extracts for your own personal or internal business use
You must not, without our prior written consent:
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Reproduce, distribute, or republish any content from the Website for commercial purposes
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Modify or create derivative works based on any Website content
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Use our trademarks, logos, or branding in any way that may cause confusion or imply endorsement
8. User-generated content (if applicable)
If the Website allows you to submit or upload any content (for example, via forms, comments, or uploads), you agree that:
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You are responsible for any content you submit
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You will not submit anything unlawful, defamatory, offensive, or infringing the rights of others
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You grant us a non-exclusive, worldwide, royalty-free licence to use, reproduce, and display such content for the purpose for which it was submitted and for operating the Website
We reserve the right (but are not obliged) to remove content that we consider inappropriate or in breach of these Terms.
9. Third-party links
The Website may contain links to third-party websites or resources. These links are provided for your convenience only.
We have no control over and are not responsible for:
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The content of those websites or resources
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Any products, services, or information offered on them
Your use of third-party websites is at your own risk and subject to the terms and policies of those websites.
10. Data protection and privacy
Your use of the Website may involve the collection and processing of your personal data.
For information about how we collect, use, and protect your personal data, please refer to our Privacy Policy available on this Website.
By using the Website, you acknowledge that you have read and understood our Privacy Policy.
11. Disclaimers
To the fullest extent permitted by law, we exclude all conditions, warranties, representations, or other terms which may apply to the Website or any content on it, whether express or implied.
We do not guarantee that:
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The Website or any content will always be available or uninterrupted
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The Website will be secure or free from bugs or viruses
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The content is accurate, complete, or up to date
You are responsible for configuring your own IT systems, computer programmes, and platform to access the Website and for using your own virus protection software.
12. Limitation of liability
Nothing in these Terms excludes or limits our liability for:
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Death or personal injury caused by our negligence
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Fraud or fraudulent misrepresentation
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Any other liability that cannot be excluded or limited under applicable law
To the fullest extent permitted by law, we will not be liable for any:
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Loss of profits, sales, business, or revenue
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Loss of data, information, or reputation
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Business interruption
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Loss of anticipated savings or business opportunities
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Indirect or consequential loss or damage
arising out of or in connection with:
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Your use or inability to use the Website
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Your reliance on any content on the Website
Our total aggregate liability to you in respect of all claims arising out of or in connection with your use of the Website will, to the extent permitted by law, be limited to £100.
13. Indemnity
You agree to indemnify and hold us harmless from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in any way connected with:
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Your use of the Website
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Your breach of these Terms
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Your violation of any law or the rights of a third party
14. Changes to the Website and these Terms
We may update and change the Website from time to time to reflect changes to our services, our users’ needs, or our business priorities.
We may also update these Terms from time to time. Any changes will be posted on this page with an updated “Last updated” date, which will be 1st December 2025 for the latest version.
By continuing to use the Website after changes are posted, you agree to be bound by the updated Terms.
15. Governing law and jurisdiction
These Terms, their subject matter, and their formation are governed by the laws of England and Wales.
You and we both agree that the courts of England and Wales will have exclusive jurisdiction over any dispute or claim arising out of or in connection with these Terms or your use of the Website.
16. Contact us
If you have any questions about these Terms, please contact:
Pengstone
Email: ian@pengstone.com
Address:
Station View House
41 Brunswick Road
Shoreham-By-Sea
West Sussex
BN43 5WA
England
What to include in the T&C document
Generally speaking, T&C often address these types of issues: Who is allowed to use the website; the possible payment methods; a declaration that the website owner may change his or her offering in the future; the types of warranties the website owner gives his or her customers; a reference to issues of intellectual property or copyrights, where relevant; the website owner’s right to suspend or cancel a member’s account; and much, much more.
To learn more about this, check out our article “Creating a Terms and Conditions Policy”.